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about Healthcare & Public Sector

We are an award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach; empowering clients, programmes and partners.
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about CPG & Retail

We help CPG and Retail brands modernise systems, deliver transformation at pace, and unlock long-term value. From ERP and CRM delivery to innovation and turnaround, our SmartConsumer playbook drives outcomes with clarity, control and confidence.
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about Media & Advertising

In the media and advertising sector, we implement and optimise enterprise platforms including ERP, CRM and resource management systems, enabling integrated campaign planning, financial control and operational scalability.
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about Financial Services & Insurance

We help financial institutions and insurers modernise legacy systems, enhance cybersecurity and adopt cloud and AI technologies to drive operational efficiency and compliance. Our experience includes AppSec, VTM and governance-led delivery.
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about Life Sciences

We modernise systems, enhance compliance and accelerate innovation. From ERP upgrades to digital transformation, we support secure, agile delivery across R&D, supply chain and commercial functions, driving efficiency, reducing risk and enabling faster time-to-market.
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about Healthcare & Public Sector

We are an award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach; empowering clients, programmes and partners.

Learn more

about CPG & Retail

We help CPG and Retail brands modernise systems, deliver transformation at pace, and unlock long-term value. From ERP and CRM delivery to innovation and turnaround, our SmartConsumer playbook drives outcomes with clarity, control and confidence.

Learn more

about Media & Advertising

In the media and advertising sector, we implement and optimise enterprise platforms including ERP, CRM and resource management systems, enabling integrated campaign planning, financial control and operational scalability.

Learn more

about Financial Services & Insurance

We help financial institutions and insurers modernise legacy systems, enhance cybersecurity and adopt cloud and AI technologies to drive operational efficiency and compliance. Our experience includes AppSec, VTM and governance-led delivery.

Learn more

about Life Sciences

We modernise systems, enhance compliance and accelerate innovation. From ERP upgrades to digital transformation, we support secure, agile delivery across R&D, supply chain and commercial functions, driving efficiency, reducing risk and enabling faster time-to-market.

Learn more

Premier Inn

The Availability Cache module, developed and maintained by the existing team, had introduced code changes that caused significant operational disruptions and service degradation, impacting the strategic module’s performance. Additionally, the original non-functional requirements required validation to ensure development teams aligned with the target code architecture.

SmartCo’s Approach

Within 48 hours, SmartCo mobilised the team, accessed necessary systems and operational processes, and deployed non-intrusive static analysis tools based on our findings. Additionally, SmartCo performed a deep dive into recent operational code outages and conducted a detailed review of the supporting AWS architecture.

Delivering value

SmartCo’s engagement delivered comprehensive value through a thorough review of the Availability Cache code and SCA report, alongside an in-depth assessment of the AWS architecture and software operational processes. These reviews identified key areas for improvement, ensuring alignment with best practices and operational efficiency. The outcomes were successfully presented to the board, providing clear insights and actionable recommendations to drive strategic decision-making.